Support API :: Show many users end point doesn't return inactive users

3 Comments

  • Sebastiaan Wijchers

    Hello Asif, what do you mean with inactive users? Users that have been (soft) deleted, or suspended? Or just users that haven't logged in for a while?

    0
  • Asif Iqbal

    Hi Sebastiaan

    This is the scenario-

    When a user call to our support. It creates a new user ID. After agent marge it with an exiting user profile, the new user ID set us inactive. 

    0
  • Sebastiaan Wijchers

    Thanks for the clarification!

    0

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