Myself and a colleague (who are new to the tech world, only out of school) have been tasked with creating a notification system using a Raspberry Pi, LED's and the Zendesk API. We would like to get a visual notification of when a new ticket is raised as well as a ticket that is near breach. We have a Raspberry Pi Zero W with a unicorn pHAT for our LED's. Having never worked with an API I'm not sure on where to start. Has anyone else done a similar project and can provide any hints or tips? This would be much appreciated.
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