Dont show departments in chat widget

Answered

Casper

April 01, 2019 10:08

Hi,

How can we stop showing departments in our chat widget?

Best Regards,

Casper Minding

1 Comments

Ramin Shokrizadeh
- April 01, 2019 16:47
Permalink
Hi Casper,

If you are using the Web Widget with Chat, you will want to use the following JS APIs: https://developer.zendesk.com/embeddables/docs/widget/settings#departments

If you are using the Chat standalone widget, you will want to use this API: https://api.zopim.com/files/meshim/widget/controllers/liveChatAPI/Departments-js.html#$zopim.livechat.departments.filter

-Ramin

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