Uploading PDFs as articles.
It would be helpful if a PDF file was able to be converted to a Knowledge Base article.
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This would be very helpful!
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Indeed
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+1000 On this one
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Yes please. It would be great if you can click on an article and it opens up an online pdf
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How insane is it that this is STILL not a function? I can see topics online going back to 2015 asking for this function. Anyone with an IQ above 12 could see that this is a necessary feature. What's wrong with the person at Zendesk who is deciding not to do this? How could I ever recommend Zendesk to anyone when it lacks this simple feature?
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