Disable "Agent join the chat" for a more "human experience"

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1 Comments

  • Ramin Shokrizadeh

    Hi Gilles,

    Thanks for sharing your request. Currently, we have no plans to give an option to filter the events out of the widget.

    If you need this, you can build a custom widget using the Web SDK and choose to not display the certain chat related events.

    Here are the list of chat events you can choose to show/hide from the visitor when you build a custom widget: https://api.zopim.com/web-sdk/#chat-2

    -Ramin

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