API doesn't report problems with email channel

1 Comments

  • David Coleman
    Comment actions Permalink

    I second this request! I help customers implement Zendesk, and there are times when their connections to their gmail or Office 265 connections fail due to random problems, password resets, or DNS admin tinkering. How can we notify account owners or administrators when there are problems with email channels that require their serious attention?

    Any help is appreciated, David.

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