Create ticket form with a dynamic drop down?


  • Nicole - Community Manager
    Comment actions Permalink

    Hi Matthew -

    It's possible but not simple. Custom objects are API driven, so you would have to write a web app that creates the form and populates it with the custom objects. There's no out-of-the-box way to have a form be populated with custom object info as you're suggesting.

  • Matthew Nataloni
    Comment actions Permalink

    Hi Nicole,

    Thanks for the response, does Zendesk have any plans to implement something like this at a later point?


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