Flexible hierarchy


  • Brett Bowser
    Zendesk Community Team

    Hi Anne,

    It sounds like you haven't made the appropriate changes to your Guide theme. By default the category will not display these subsections unless you modify your template.

    Have you had a chance to take a look at the following article that walks you through displaying your subsections in your Help Center? Displaying subsections in your Help Center (Guide Enterprise)

    Let me know if you continue to experience issues on your end :)


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