Allowing End Users to See All Tickets within Organization Requests Without Selecting the Organization

1 Comments

  • Travis Tubbs
    Comment actions Permalink

    This has been a common request from our customers since switching to Zendesk about a month ago. Our old service provider allowed those with access to multiple organizations to see all those tickets in a single view along with filtering by specific organization.

    It would great to see this implemented in Zendesk as managers and supervisors for a number of our customers want to easily see this information without having to go through each org one-by-one.

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