Dashboard Sharing with Others

Planned

67 Comments

  • Vincent Dollet
    Zendesk Product Manager

    Hi Sophie Maini-Gastou,

    As a next step, we'll work on enabling you to schedule dashboard exports with end-users (similarly to how you schedule dashboards currently).

    We are then planning to introduce new capabilities that will help you reduce the number of dashboards needed when sharing/scheduling with agents/customers. I don't have a firm ETA yet. We'll share more with the community as we make progress.

    Kind regards

    Vincent

     

    0
  • Would really love to have this feature so we can share with the rest of the management team who do not need to have access to Zendesk!

    1
  • Erodriguez

    Hi @...,

    We have several partners that are going to require a daily view of dashboards with the new Explorer. They are end-users, not support agents. We would benefit from being able to share the link to the dashboard. 

    Do you have an ETA when the feature is being released? 

    Thanks

    Emilio

     

    1
  • Terry Sciore

    This request has been listed for at least 2 years.  Is this on anyone's radar yet?  We have clients who require us to send them reports.

    0
  • Rob Stack
    Zendesk Documentation Team

    Hi Terry/all, this feature was previously in EAP and is coming soon to the product. We'll be announcing more in the next month or two. Thanks!

    0
  • Sophie Maini-Gastou

    Dear Rob,

    Your link is not working.

    Thanks

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Sophie,

    It looks like the EAP has been closed which means it's no longer active. Most likely our PM's are taking a look at all the feedback they received and working towards releasing across eligible accounts.

    I don't have any timeframe to provide but you can follow our Announcements page where updates are posted when available.

    Cheers!

    0

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