how we can improve the dropped chat issue

2 Comments

  • Mark Moran

    This also something we are experiencing

    However, our customers are saying that it generally happens when they lock their phone screen, The session then ends

     

     

     

    0
  • Prakruti Hindia
    Zendesk Product Manager

    Thank you for writing in. Are you referring to the mobile website or the mobile app? 

    - Prakruti

    0

Please sign in to leave a comment.

Powered by Zendesk