how we can improve the dropped chat issue
Deal all Thanks in advance, how we can improve the dropped chat issue (this happens a lot on mobile due to loss of active connection) and the Sanders case.
specifically on mobile dropped chats as well as the Sanders challenge. What can we do to improve?
We are using Zopim chat for our website https://www.kirpalani.com
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This also something we are experiencing
However, our customers are saying that it generally happens when they lock their phone screen, The session then ends
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Thank you for writing in. Are you referring to the mobile website or the mobile app?
- Prakruti
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