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Pre-Chat Form Button failed

Answered
Tobias Hermanns

Hi,

 

with new UI if you´re on the "Department Screen" the Pre-Chat Form button is without function.

3 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Tobias,

    Can you send a screenshot of the issue you are experiencing? It will help us with understanding the problem.

    Thanks,
    Ramin

    0
  • Tobias Hermanns

    Here you are.

    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    Thanks for the screenshot Tobias. I have let the developers know about this issue, should get an update once the fix has been deployed.

    0

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