Drag/Drop Files into Chat Experience on both User/Agent Side

Answered

2 Comments

  • Ramin Shokrizadeh
    Comment actions Permalink

    Hi Dan,

    Both the widget and the agent dashboard experience does support drag and drop for files. You will want to drag the file into the text area section and it should initiate the file sending.

    If you are still having trouble with this, let us know and we can investigate it further with you.

    Thanks,
    Ramin

    0
  • Dan Spar
    Comment actions Permalink

    Thanks! Will try this and let you know if we have any issues!

    0

Please sign in to leave a comment.

Powered by Zendesk