Chat ID in Zendesk Support ticket internal note
CompletedI think it would make sense to include the chat ID in the internal note that is automatically created in zendesk support for each chat. So if some user/app wants to look up something in that chat it can easily get the chat id later on for that support ticket.
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Hi Maria,
We actually made this change recently, you can learn more about it here: https://chat.zendesk.com/hc/en-us/articles/360002086687-Small-Updates-to-Ticket-Creation-Behaviour
Hope that helps,
Ramin
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