Let the Banned visitor list be searchable for every entry

Answered

1 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Jacob,

    Sorry for the frustrating experience, we understand that its a pain for our larger customers and are seeing what we can do.

    Unfortunately, it does require a rewrite of the list view and it isn't something scheduled for the remainder of 2018.

    In terms of what you can do as a workaround (in case this happens again), you can use the REST APIs to get data beyond the 1k list in the Chat dashboard. 

    Here are the docs: https://developer.zendesk.com/rest_api/docs/chat/bans#json-format

    Again, sincerely apologise for the bad experience.

    -Ramin

     

     

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