Bot handover for Zendesk chat

2 Comments

  • Yu-Hsuan Chao
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    Hi Oliver,

    We have an EAP for bot-agent handover use case. Using that EAP, you won't see the errors created by handling with the triggers. 

    Could I know which Zendesk account do you own? Wanted to check you eligibility for the limited EAP. If you could provide your account subdomain that'd be great. Thanks :) 

     

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  • Oliver Young
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    Hi,

    I don't actually own the account, it's our client's. Can i send it to you through PM? Or have our client contact you if you're not allowed to share that info with me?

    0

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