Triggers Feature

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2 Comments

  • Kundenbetreuung
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    That's a really nice idea.  Could that be developed in near future?

    Maybe as a pop up window in the middle of the website/screen

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  • Ramin Shokrizadeh
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    Hi Nate and Kundenbetreuung,

    You can achieve this using custom Javascript on your site in conjunction with the Chat Javascript API.

    Here is an example on how to detect when the visitor is leaving: http://bradsknutson.com/blog/javascript-detect-mouse-leaving-browser-window/

    With that, you will need to use the addTags API that you will use in a trigger to send an automated trigger.

    You will not be able to open the chat in a popout reliably because browsers will block the popup unless the visitor clicked a button to trigger the popout.

    -Ramin

     

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