Visitor served should be true if an agent has responded

Answered

2 Comments

  • Yunen Yeo

    Hi Katie,

    Thank you for your feedback. At this point in time we have no plans to change this, but when we do, we will keep your feedback into considerations.

    0
  • Daniel Beaupre

    I can safely say, this is awful there is no "Visitor WAS served" trigger anywhere. If I finish out a convo quickly with someone, and leave chat, it triggers, leaving an AWFUL experience for visitors.

    0

Please sign in to leave a comment.

Powered by Zendesk