Lock Down Ban Visitors

Completed

3 Comments

  • Official comment
    Rajat Garg
    Zendesk Product Manager

    Hi all,

    We recently released roles and permissions feature (on Premium and Enterprise plans) that allow admins to create roles and customize agent permissions. Using this you can prevent agents from banning visitors. You can find more about the feature in our announcement post here.

    Thanks,

    Rajat

  • Linda Larsson

    Please fix this.

    0
  • Villiam Chee

    Is the banned audit log has invented?

     

    0

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