Lock Down Ban Visitors
CompletedHello!
We are not comfortable with the agent level ability to ban visitors. Especially because there is no log of who applied the ban. This ability would better serve our organization as an admin only function.
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Official comment
Hi all,
We recently released roles and permissions feature (on Premium and Enterprise plans) that allow admins to create roles and customize agent permissions. Using this you can prevent agents from banning visitors. You can find more about the feature in our announcement post here.
Thanks,
Rajat
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Please fix this.
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Is the banned audit log has invented?
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