• Ramin Shokrizadeh

  • April 01, 2016 14:54

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  Hi there Gonzalo,

  Thanks for the feedback, can you give more information on the specific use case you are trying to solve?

  Have you tried using email piping to send the chat transcript to an another email already? Email piping settings can be found under Account Settings.

  Thanks,

  Ramin

• Alan Shum

  • April 27, 2017 00:53

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  For example, if we want slack notification from zendesk chat, webhook would be a great feature, though native integration of zendesk chat with slack would be the ideal solution

   

• Thomas Bumgardner

  • August 07, 2018 15:59

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  If there was ever a reason to have a Slack integration, CHAT and CALLS would be it. :)

   

  +100

• Thomas Bumgardner

  • August 07, 2018 15:59

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  Really, really need webhook integration for incoming UNANSWERED calls and CHATS!

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