Zopim Wordpress Plugin - widget customisation

Answered

3 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Chris,

    The Wordpress plugin's purpose is to make it easier for people to embed the widget, all widget and account customization options still occur inside the Zopim Dashboard.

    In the Wordpress plugin options, you should see an option to use the JS API if you want to do the customizations that way (screenshot). You can get the documentation on the Javascript API here.

    If you don't need to do anything complicated with your customizations, I would recommend doing all the widget customizations inside your Zopim account at this link: https://dashboard.zopim.com/#widget/appearance

    Thanks,

    Ramin

     

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  • Chris Barton

    Thanks for your fast reply! The customisation worked from the Zopim dashboard, which is great! I just didn't see how it was going to update the wp site, but you did it by magic! :)

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    No problem! The customization is based on the account key that the plugin uses, that's how the two talk to each other. But I will tell the team their magic worked :)

    Have a good one Chris!

    Ramin

     

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