placeholder message for customer
Not plannedHello :)
is it possible to set a default message text for my customer like this:
So the customer only have to click on "Chat starten" (=start Chat)?
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Hi Ghost108,
You cannot pre-fill or set a pre-set message in the forms. You can use the JS APIs to send a message on behalf of the visitor, here is the docs: https://developer.zendesk.com/embeddables/docs/widget/chat#chatsend
We have no plans to offer the ability to set a pre-filled message.
Thanks,
Ramin
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