Zendesk chat Integration with Zendesk Sell

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3 Comments

  • Ramin Shokrizadeh
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    Hi Adam,

    The Sell and Chat team are exploring what an integration could look like but we have no commitments on the roadmap right now.

    Can you elaborate on what you would like to see with the Sell integration? Would you want similar functionality to that of the app in Support today? Or something different?

    Thanks,

    Ramin

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  • Adam R
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    Yeh, I think it would make sense to be able to map departments. So that you can have a support department using 'support' and a sales department using 'sell'. The customer chooses who they'd like to speak to.

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  • Sophie McMonagle
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    Adam R we just went live with the Sell-Chat integration at Zendesk.  You can check it out here: https://support.zendesk.com/hc/en-us/articles/360043032874-Setting-up-the-Zendesk-Sell-Chat-integration

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