Accellerate mobile pages (AMP)

Answered

3 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    The existing thread for AMP support is here: https://chat.zendesk.com/hc/en-us/community/posts/115008545268-Google-AMP

    Unfortunately, AMP still does not support external javascript to be called so we have no way to make the widget work on those pages. 

    Current AMP components also do not support it: https://www.ampproject.org/docs/reference/components

    Until the AMP spec supports external Javascript, we cannot begin to look into supporting that technology.

    -Ramin

     

    0
  • Kevin

    Ramin, it is our opinion that your response could be inaccurate. Zendesk can support this feature https://www.youtube.com/watch?v=Em-tZ4WMMps&feature=youtu.be&t=15m1s

    And Zendesk can create a component with custom js

    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    Thanks for sharing the link Kevin, interesting hack to make a messaging app work. However, the widget today has complex session logic behaviour that would not be supported in an AMP environment. 

    There would need to be significant changes to how Chat works today to make it friendly to this hack/workaround of supporting messaging in AMP. Currently, we have no intentions of supporting this in 2019. You can always link out to the popout widget experience from the AMP page if required.

    0

Please sign in to leave a comment.

Powered by Zendesk