magento ce 2.2.2 integration issues

1 Comments

  • Brett - Community Manager
    Zendesk Community Team

    Hi there,

    Have you had a chance to review our documentation for installing Zendesk Chat for Magento 2.0? https://chat.zendesk.com/hc/en-us/articles/220278747-Installing-Zendesk-Chat-for-Magento-2-0

    Where exactly are you pasting your code snippet? Have you had a chance to refresh your browser to confirm that's not the issue? 

    You will also want to make sure you have agents appearing online as that may cause the widget to be hidden on your end.

    Let us know if you continue to experience issues. 

    Thanks!

     

     

     

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