About web widget

Answered

5 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi operation,

    Currently, that is not possible with the web widget. You can suppress channels on page load using the suppress API but you cannot do it dynamically based on the actions within the Web Widget.

    If you want to learn more about the suppress API, you can see the docs here: https://developer.zendesk.com/embeddables/docs/widget/zesettings#suppress

    -Ramin

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  • operation

    Thanks Ramin.

     

    i want to add API's script into help center article, how can i edit article's head(html) through zendesk's Guide?

     

     

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  • operation

    Or how can i add the web widget when the URL like 'https://support.binance.com/hc/en-us/articles%' .

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    You cannot add the JS APIs in the help center article. If you want to use this across your website, you can edit the theme in Guide.

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  • operation

    it's cool, thanks.

    0

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