Is there any possibility to integrate FB Chat within Zendesk Chat?

1 Comments

  • Kai Zhou

    Hi there! 

    Thank you for your feedback, integrating FB Chat within Zendesk Chat is certainly something we are keen to look into, can you share a little more like what is the distribution of customers across different channels? Are other channels you would like to see in Chat? 

    We are keen to hear from you as we continue to explore on this idea:) 

    Thank you!

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