Is it possible to have the option to filter url's to determine what department the customer goes to without having to get the customer to choose.
e.g any url containing /holidays would only send chats to anyone in the holidays department and if no one is there then it would stay offline or invisible depending on the settings. Other departments would be based on urls containing /hotels, /flights etc etc etc.
The idea is to have the option to only have the chat active depending on the url location within the site. That way the user can only chat depending on what department(s) is open at any time.
I hope this makes sense or indeed if it can already be done please 'show me the way'. Any help / solutions etc would be greatly appreciated.
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