Zopim chat ownership transfer or removal.
AnsweredHi Everyone,
I am trying to remove an admin(downgrade to light agent) from my zendesk account but unfortunately it keeps saying that i can't remove him as he is a Zopim owner.
Please advise how can i remove this admin as well as removing Zopim since i don't use it.
-
Hi Ahmed!
Any Zopim account ownership changes must be done by the Zopim account owner. This link will take you to our article on Understanding and managing roles in Zopim, including how to make an ownership change in Zopim.
If you are looking to remove Zopim from your Zendesk account, this can be done by the Zendesk account owner by navigating to Admin > Subscription > Cancel only my Zopim account.
Let me know if you have any questions!
Post is closed for comments.
1 Comments