Exploring Zendesk helpdesk
Hello,
I am exploring your product for zendesk support. Some background is we are migrating our domain to Google G Suite. User with their email account will located at G Suite as well. Currently we are using Linux OpenLDAP for user authorization.
Some question:
1. Does is simply link up Zendesk with our G suite. Then our user is able to use Zendesk or some additional steps need to process?
2. We also require to authorize user by OpenLDAP as well. Does Zendesk is able integrate with openLDAP?
Thanks!
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Hi Machi
Please have a look at:
- https://support.zendesk.com/hc/en-us/articles/203663766-Enabling-social-and-business-single-sign-on-SSO-
- https://support.zendesk.com/hc/en-us/articles/203663826-SSO-single-sign-on-options-in-ZendeskYou will be able to enable SSO for end users and agents separately.
Thank you
Team Diziana
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