Some detail first
We are a company that does service to other businesses no products etc just support for servers, All our tickets are to do with access or something has stopped working etc, I am trying to come up with a monthly report for us so we can see an overview for the bosses.
Im stuck on what trends or performances should i report on?
I have made some like tickets by user name and User submitted per month/year
I've had a look at the Zen premades and the recipes but nothing is jumping out
Can anyone give me some suggestions what i should try and make?
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