Improve PDFs Generated From Reports
Currently, you cannot share dashboards outside your organization, despite listing this as an option in the documentation. When you export, you currently get a VERY low resolution screenshot only of the dashboard, and you get a pdf page per tab of the dashboard.
This request is two fold. One, improve the quality of the images in the PDFs that are generated, and make the text both selectable, and links clickable. These are both things you can already do in Insights. It is useless for me to send a list of tickets with clickable links if the only way I can send that list is a fuzzy picture of the text.
Second, I would like to be able to get a single PDF with all the tabs in it as separate pages. I don't want to be sending out 8 pages of individual PDFs, and when I want to go back and reference a past report, I don't want to be trying to sort through these pages to remember which tab had the one report I want to look at. I can obviously tie these into a single document in post, but this would be much less of a hassle if Explore did this out of the box.
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100% agree with Celia, this is very frustrating at the moment and needs to be resolved as a priority.
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Agreed.
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The PDFs look terrible. I would never send this to a client.
Images do not work either, you only see a white square.
There are a number of other bugs with Explore that make it unusable should you care about the presentation of the dashboard.
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Hi Jordan, thanks for posting this. I've opened this as a ticket so that the team can drill in on these problems with you and hopefully find some resolutions. You should hear from someone soon.
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Any update on this? I've created some dashboards to present to Exec team, when I export via PDF they look absolutely terrible. Im having to manually re-create the data in a more presentable format.
I guarantee there will be more success with this product if the ability to automate and distribute reports was improved.
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I'm really disappointed that Zendesk is not improving the quality of pdf prints.This request was made a year ago and we are still in the same situation (since 23 January 2019)
this is an important feature and we got fuzzy dashboard in pdf.can you prioritize this point with developers?
Thank you
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