Is Insights going away?

Answered

1 Comments

  • Official comment
    Nicole - Community Manager
    Comment actions Permalink

    Hi Cecelia - 

    We have not yet set an end-of-life date for Insights, butI can say that it will be a little while yet before that happens. 

    Zendesk customers on a Support Professional and above plan are eligible for a complimentary upgrade to Zendesk Explore, so there will not be any additional cost for you. 

    More details and helpful information are available here: 

    The future of reporting for Zendesk products

    I hope that helps! Let us know if you have further questions. 

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