An idea for feture updates

Answered

1 Comments

  • Prakruti Hindia
    Zendesk Product Manager

    Hi there,

    Zendesk Chat has Triggers condition 'still on page', which starts a proactive chat if your customer has spent more than x minutes on the page.

    Do you see your team handling the alerts differently based on parameters other than time spent on a page? 

    - Prakruti

    0

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