Zendesk Chat Integrate with MS Dynamics 365 CRM Solution

Answered

3 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Jackson,

    Currently, there is no 365 Dynamics integration and it isn't something on our roadmap. Can you elaborate on what you would like to see in the integration so we have it on file if/when we do decide to build an integration? 

    Thanks,
    Ramin

    0
  • Lisa Vroegh

    This is something we are interested in as well.  Without an integration, I'm afraid the company may go with another vendor that does provide the integration.  

    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Lisa,

    Currently, there are no plans in 2019 to offer this integration. If it is critical for your business, you will need to look at another offering unfortunately.

    -Ramin

    0

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