Help Franz app to support Zendesk Chat

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1 Comments

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Chris,

    Thanks for sharing your feedback regarding a Franz integration. To build something like this, we would first need a new suite of APIs that would open up the agent interface to 3rd parties. We are starting to work on such APIs but they wont be available until late this year/early next year.

    If/when an integration becomes available, we will update the thread here.

    Thanks,

    Ramin

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