We have a trigger which runs "When a visitor loads the chat widget" after certain seconds on a particular page. The trigger works as it's described, however sometimes a visitor already started typing the first message and the trigger is fired before the visitor's message was sent (Enter pressed). Then the visitor's unsent message in the draft box disappeared.
Could you please make a condition to check if a visitor has started typing (something is in draft box) or not? Or could you please not wipe out the unsent message when a new chat starts so that a visitor's unsent message is still in the box?
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