Send outbound text from Zendesk support dashboard.
AnsweredOur Zendesk Talk number is enabled for Text. I have successfully texted our support line and was able to respond to it from my dashboard. I do not see, however, how to send a text message from this dashboard. I have the keypad available and can place a call but nothing else. Furthermore, I'm not seeing how to make "text support" an option visible to our end users.
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Hey Jon,
Posting here in case other users have the same question. Here's a direct link to our conversation addressing this issue :)
Cheers!
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