Missing email address for Facebook users while merging users

3 Comments

  • Brett - Community Manager
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    Hi Micha,

    Facebook does not share the users email address so there wouldn't be a way to automatically merge these profiles. I'm afraid if there are duplicate users you'd most likely need to manually merge these duplicates. The other option would be to pull the user_id for your duplicate users and merge using the API. More information here: End-users Endpoint

    I'll leave this post open in case anyone else has an alternative solution for you :) 

    Hope this points you in the right direction!

    1
  • Micha Brans
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    Hi Brett,

    Thanks for the answer and it is a bit disapointings.

    Regarding the 'other options', this still wouldn't give me a way to match duplicate users. It is just to dangerous merging users just based on the name so the emailadres would be the only identifier that can be used for matching but than again, I would need the emailadres for the Facebook users.

    Do you know of any other way (e.g. bij using the Facebook API directly) to get an emailadres based on the UserID?

     

    Micha

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  • Brett - Community Manager
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    Hi Micha,

    I'm not aware of a way to capture this information using Facebooks API since this is a limitation set on their end. It may be worth reaching out to their support team directly to see if they have another option available for you.

    Apologies for not being able to provide an easier solution for you.

    0

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