In the past when pulling Agent reports I was able to get a CSV file that listed each agent on one line with the total data for the entire date range selected. I was just informed that this was actually a bug (!) and that it has now been fixed. This seems to be a basic request - I want a report of all of our agent's data for say one full week. I don't want it broken down by day or hour.
Can we please add a third option on the "Interval" options of "None", or "Entire date range"?
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