Manage chat agents from dashboard

Answered

4 Comments

  • Harish Chilbule

    @Carsten thanks for sharing your feedback.

    We are aware of this issue and considering few possible solutions to improve agent management for chat agents. 

    0
  • Brennan Valenzuela

    Can you share what the possible solutions are?

    0
  • Nate J.

    @Harish as an admin, it would also be great to manually log agents out or set them to invisible.

    1
  • Christina Fountain

    +1 on on this request as well as the ability to manually log out agents / change their status. 

    1

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