We want to make chat easy to our customers. By keeping the pre-chat form small, visitors have a very good experience. The only thing we need, to keep the conversation "personal" is a name. We don't need the emailadress. So in the widget settings it would be nice to have a checkbox for:
- Require name
- Require emailadress
- Require department
- Require question
This would fix another problem we have: We use departments, but don't want the visitor to pick one. We want to do this based on the URL, with triggering.
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