[CPMPLETED] Agent login times for example what time they loged in and out along with the duration

Completed

6 Comments

  • Official comment
    Justin Helley
    Comment actions Permalink

    Hi Kevin,

    This feature is now available for Zopim customers on the Premium plan.  More information about Zopim premium and all the features included can be found here:

    https://www.zendesk.com/blog/introducing-zopim-premium/

  • Yunen Yeo
    Comment actions Permalink

    Hi Anu,

    This is planned, and we hope to have it done by middle of 2015

    0
  • Kevin Keech
    Comment actions Permalink

    I see this is marked as "Completed" does this mean this feature is now available? If so how can I find this?

    0
  • Kevin Keech
    Comment actions Permalink

    Ahh..  Zopim .. Premium.. Thanks!

    0
  • Mahsum Aktas
    Comment actions Permalink
    Hello there,
    
    I want to know what time the agents are logged in each day.
    
    What time was exactly the time, exactly what time it was. I need this information.
    
    Thank you.
    0
  • Prakruti Hindia
    Comment actions Permalink

    Hi Mahsum

    We have the agent logged in information available in form of CSV. It contains the timestamps as well as duration for when agents were logged in. 

    Would this work for you?

    - Prakruti

    0

Post is closed for comments.

Powered by Zendesk