Android Chat SDK & ZopimChatActivity, unable to find attachment button

Hi I'm using Android Chat SDK & ZopimChatActivity.

I'm unable to find attachment button in the android app, even in the Sample App (please find attachment).

How to send file/attachment from visitor android app?

Hereis my codes:

val name = "Guest Android"
val email = "just.testing@gmail.com"
val phoneNumber = "08123456789"
val visitorInfo = VisitorInfo.Builder()
        .name(name)
        .email(email)
        .phoneNumber(phoneNumber)
        .build()

ZopimChat.setVisitorInfo(visitorInfo)

val preChatForm = PreChatForm.Builder()
        .name(PreChatForm.Field.NOT_REQUIRED)
        .email(PreChatForm.Field.NOT_REQUIRED)
        .phoneNumber(PreChatForm.Field.NOT_REQUIRED)
        .department(PreChatForm.Field.NOT_REQUIRED)
        .message(PreChatForm.Field.NOT_REQUIRED)
        .build()

val config = ZopimChat.SessionConfig()
        .preChatForm(preChatForm)
        .fileSending(true)

ZopimChatActivity.startActivity(context, config)

Ramin Shokrizadeh

August 16, 2018 04:47

Zendesk Product Manager

Hi Hendry,

Can you try and turn file sending on and off in the Chat dashboard?

Instructions for that can be found here: https://chat.zendesk.com/hc/en-us/articles/212016008-Managing-file-sending-options

-Ramin

Hendry Mokoginta

August 23, 2018 10:36

Hi Ramin,

Thanks for the explanation.

Android Chat SDK & ZopimChatActivity, unable to find attachment button

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