From the app crashlytics, I found that my app is crashing due to zendesk chat sdk. Crash logs from the crashlytics are as follows:

Fatal Exception: java.lang.RuntimeException: Unable to start service com.zopim.android.sdk.widget.ChatWidgetService@9728d5d with null: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String android.content.Intent.getAction()' on a null object reference
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3335)
at android.app.ActivityThread.-wrap21(ActivityThread.java)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1578)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:154)
at android.app.ActivityThread.main(ActivityThread.java:6123)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:867)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:757)
Caused by java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String android.content.Intent.getAction()' on a null object reference
at com.zopim.android.sdk.widget.ChatWidgetService.onStartCommand(SourceFile:258)
at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3318)
at android.app.ActivityThread.-wrap21(ActivityThread.java)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1578)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:154)
at android.app.ActivityThread.main(ActivityThread.java:6123)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:867)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:757)

If its a known crash, please let me know how to fix this crash.

Thanks

Rajesh