Hi,

Zendesk has web interface to control the pre-form. This includes enable or disable preform, control the mandatory and optional parameters within the preform. But this control seems to only control the web chat widget but not the android chat widget.

Is there a way to control the android chat widget preform via web interface.

I understand sdk provide following way to handle prechat form :

PreChatForm defaultPreChat = new PreChatForm.Builder()
        .name(PreChatForm.Field.OPTIONAL)
        .email(PreChatForm.Field.OPTIONAL)
        .phoneNumber(PreChatForm.Field.OPTIONAL)
        .department(PreChatForm.Field.OPTIONAL)
        .message(PreChatForm.Field.OPTIONAL)
        .build();

// initialize the chat with global configuration
ZopimChat.init("Your Zopim account key")
        .preChatForm(defaultPreChat)
        .department("A department")
        .tags("tag1", "tag2")
        .build();

But my question is that, Do we have a way to control the android chat and android preform via web interface.

Thanks.