I need to change the CC label on my request form to something more along the lines of submitted on behalf of

Answered

7 Comments

  • Wes Drury

    Hi @Kirt,

    Copy the following code into the script.js file right after the $document.ready () 

    $('.request_cc_emails label').text("Submitted on Behalf of:");

     

    0
  • Kirt Anderson

    Thanks for the code Wes I cannot find the $document.ready () in the script.js.  I do not see it anywhere .

    0
  • Brett Bowser
    Zendesk Community Team

    Hi Kirt,

    Could you try adding the code after the document.addEventListener as shown in the screenshot below:

    Hope that helps!

    0
  • Kirt Anderson

    I tried to do this no luck still here is a screen shot.  The bottom only shows the line of code

     

    0
  • Brett Bowser
    Zendesk Community Team

    Hi Kirt,

    Are you able to see the change from an Incognito window? Have you published these changes to your theme? I tested this on my end but the change does show up as shown in the screenshot below:

    You'll also want to make sure you're viewing as a signed-in end-user. 

     

    0
  • Kirt Anderson

    Still no Luck here is the code I have in

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Kirt,

    I'm afraid I'm rather limited on what I can assist with in regards to custom coding. Since it appears to be working just fine on my end you may need to get your developers involved to see if there's any issues with your custom code interfering with the js you're trying to add.

    One last step is to make sure you publish your changes, then clear your browsers cache/cookies to see if that helps.

    I needed to do a browser refresh on my end for the change to show.

    Regards,

    0

Please sign in to leave a comment.

Powered by Zendesk