Notify Slack when a new post has been added to a community topic (using Zapier)


  • Nicole Saunders
    Zendesk Community Team

    This is awesome! Thanks for sharing, Jacob!

  • Jennifer Rowe
    Zendesk Documentation Team

    Love it! Thanks, Jacob.

  • Janiece Caldwell

    Thanks so much! this worked well! the only issue I had is getting the links to expand for a preview! My workaround was just adding the parse for the comment. I just worry about it being super long though....

  • Jacob J Christensen
    Community Moderator

    Hi Janiece, so glad you found this helpful!

    That seems like a good idea if you want all the details in the Slack notification, but as you say it could also get quite long.

    Did you try to enable the Auto-Expand Links setting I mentioned at the end of the post?
    That should give you the first 200 characters of the comment.


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