Multiple end-user phone numbers in Support API

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2 Comments

  • Brett - Community Manager
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    Hi Alex,

    I did some digging on my end and it looks like you're correct. Only a single primary phone number is possible for each user profile. Every additional phone number is added as an identity which can be side-loaded using the API. More information on side loading in the link I attached for you.

    Apologies for not being able to provide another alternative for you at this time :-/

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  • Christian Becker
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    Hi Brett, 
    do you have any update for this? Is it in development or planned? We also need this feature to add multiple numbers to one customer. 

    Thanks 
    Christian

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